Privacy Policy

White Phoenix Consulting ("White Phoenix", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to our website and any project, proposal, or service we provide.

1. Information we collect

We collect information you give us directly and information collected automatically when you use our website.

Information you provide

• Contact details, your name, email address, phone or WhatsApp number, and company name when you fill in a form, request a quote, or contact us.
• Project information, details you share about your business, goals, and requirements.
• Correspondence, the content of emails, messages, and calls between us.

Information collected automatically

• Usage data, pages visited, time on site, and referring source.
• Device data, browser type, operating system, and approximate location derived from your IP address.
• Cookies, small files used to keep the site working and to understand how it is used. See "Cookies" below.

2. How we use your information

• To respond to your enquiries and provide quotes.
• To deliver, maintain, and improve the services you engage us for.
• To send project updates and, where you have agreed, occasional relevant communications.
• To operate, secure, and improve our website.
• To comply with legal obligations and enforce our agreements.

3. Legal basis for processing

Where applicable law requires it, we process personal data on the basis of your consent, the performance of a contract with you, our legitimate business interests, or compliance with a legal obligation.

4. Sharing your information

We do not sell your personal information. We share it only with:

• Service providers, trusted vendors who help us operate (for example hosting, email, analytics, and payment processing), under confidentiality obligations.
• Legal and safety, authorities where required by law, or to protect our rights, users, or the public.
• Business transfers, a successor entity in the event of a merger, acquisition, or sale of assets.

5. Cookies

We use essential cookies to run the site and analytics cookies to understand usage. You can control cookies through your browser settings; disabling some may affect how the site works.

6. Data retention

We keep personal information only as long as needed for the purposes described here, to meet legal or accounting requirements, or to resolve disputes. When no longer needed, it is deleted or anonymised.

7. Data security

We use reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Your rights

Depending on your location, you may have the right to access, correct, update, or delete your personal information, to object to or restrict certain processing, and to withdraw consent. To exercise any right, contact us at hello@whitephoenix.in.

9. Third-party links

Our website may link to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

10. Children's privacy

Our services are intended for businesses and are not directed to children under 16. We do not knowingly collect their personal information.

11. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the latest version, and material changes will be posted on this page.

12. Contact us

For any questions about this policy or your data, contact us at hello@whitephoenix.in or White Phoenix Consulting, Bengaluru, Karnataka, India.